we’re always on the lookout for ways to improve our service
Here at CMS Live, we’re always on the lookout for ways to improve our service to our clients. One of the most effective ways that we can do this is by staying up to date with the latest versions of our software.
To ensure everything goes smoothly, our team begins work weeks, or even months, before the final release date. We start with beta versions of the upcoming release, running test installations, checking to see if there have been any changes that could create problems, and looking to see how we can resolve them. As newer versions are released, we hone the process, ensuring we know how to handle upgrades of all client sites, from single page contact pages, to photography blogs featuring thousands of pictures.
If you take advantage of our web hosting services, you can rest assured that your website is secure, up to date and running on the latest versions of our software. Martin Starkie
Backups and Staging Sites
Even once we know exactly what we’re doing, we don’t take any chances with our clients websites. Before we do anything, we take a full backup of the site and all the data. That way, if anything does go wrong, we can put things back exactly as they were. We then use a staging site (a duplicate of the site) to perform the upgrade. The clients real website stays up, on the existing version, while this takes place in the background. If the upgrade takes a while, or has a configuration we didn’t encounter during our tests, we have time to fix it without impacting the website. Once everything is done and upgraded, we swap the existing website out and put the new version in its place. The clients website is up, running on the latest version, with zero downtime!
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Up to Date Tech
When we’re not preparing for a banner release of WordPress, or one of our other managed products, we’re still keeping the underlying technology stack up to date: PHP, the code in which WordPress is written; Nginx, which executes code and serves your site’s pages; MariaDB, which stores your posts, and CentOS, the operating system our servers run. These receive incremental updates, and, more importantly, security patches. All of these need just as much care and planning to upgrade – we don’t want to accidentally lose a website’s entire post history because a database upgrade failed! While these changes will keep your site speedy and safe, they’re not usually the most glamorous or interesting of changes. As such, we do these upgrades behind the scenes, without needing to involve you in the process.
For those of you keeping track, we’re running WordPress 5.0.3, PHP 7.3.1, MariaDB 10.3.37, Nginx 1.14.1, all running on CentOS 7.6.1810 (unless we’ve upgraded again since this was written!).
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