We offer a fully managed hosting service so we take care of the server operating system, security patches (heart bleed / poodle etc). We can also manage your content management system (wordpress), extension and plugin updates.
Benefits of Our Magento Hosting
Over the last eighteen months there has been lots of high profile security attacks. Merchants have been afflicted by Russian Hackers, Poodle, Chinese brute force attacks, deficiencies in SSL and numerous other problems. The basis for security is setting things up the right way in the first place.
With a CMS Live Magento hosting package we ensue access to your production server is locked down to specific IP addresses.
Magento features (like the Connect Manager) that are vulnerable to attack are only accessible in our staging environment which is locked behind additional layers of security.
Updates to servers, Magento software and other applications you are running are done in a timely fashion, usually before you hear about the threat.
Your site being down or unable to transact is your worst nightmare. Every minute, you count the pounds and customers lost. We feel your pain. After all, we are merchants, too! CMS Live hosted clients have an amazing record of up time because we set you up right in the first place and proactively protect your investment over time.
We use an industry standard system, configured specifically for our Magento clients, that allows you to test your ideas in a sandbox environment and enables us to roll back any changes that produce unintended consequences.
Chances are, if there is a problem with your system, we will have it fixed before you even know about it. Our monitoring systems keep tabs on your server 24/7 and alert CMS Live first responders at the slightest sign of trouble.
Most hosting companies can help you tune your server and some even offer Magento-specific profiles, which is great. However, Magento and the server need to be tuned to work together and each merchant, depending on which extensions or customized functionality has been implemented, may need changes to their settings.
No solution is completely bullet-proof, so, being able to recover from unforeseen events has to be part of the solution. CMS Live keeps daily copies of your content and database in repositories in an external data center. We test the backup copies to make sure they are available when needed.