RDG Tools eCommerce Website Design
RDG Tools West Yorkshire
A Smooth Transition to WordPress eCommerce
When a well-established business like RDG Tools needs a website upgrade, the challenge isn’t just about new features - it’s about keeping everything their loyal customers love while improving the user experience behind the scenes. That’s exactly what we achieved when moving their long-standing eCommerce website from SellerDeck to WordPress with WooCommerce.
I’ve been working with CMS Live now for a number of years now and the service and support we receive has been nothing short of exceptional. They look after my websites and emails so I don’t have to think about them and I can concentrate on my business. This year, CMS Live have built me a new WooCommerce website which has already seen an increase in orders and better search results – in turn my customers are finding it easier to order, they are happy and so am I. CMS Live also take care of my ecommerce website hosting, email hosting, technical support. I recommend CMS Live to anybody looking for assistance with their own website. Thanks so much!!!Richard - Managing Director, RDG Tools
A Website Built for RDG Tools’ Customers
RDG Tools has been a valued client of CMS Live for many years. Back when they first joined us, they needed expert eCommerce web hosting and support for their SellerDeck site. It served them well, but as technology moved forward and the platform became unsupported, it was time to transition to something more future-proof.
For many businesses, switching eCommerce platforms can feel like a daunting prospect. This was particularly important for RDG Tools, as their customers - often of an older generation - prefer familiarity and minimal change. Managing Director Richard was clear: the new website had to be an almost identical replica of the old one, ensuring a seamless experience for returning customers.
Upgrading Without Disruption
We took that brief seriously. While the design and layout remain reassuringly familiar, we built the new site on WooCommerce, bringing modern eCommerce functionality, improved security, and better performance. Behind the scenes, we introduced enhanced search, a more intuitive checkout process, and responsive design improvements - all without disrupting the buying process for users. These updates mean a more efficient and reliable website, without customers feeling like they need to learn something new.
RDG Tools were also keen to be hands-on in the process, learning WooCommerce so they could manage almost all aspects of the site in-house once it went live. We provided training and support throughout the transition, ensuring they felt confident in managing their new system.
A Seamless Launch
Launching a new eCommerce website can often bring unexpected issues, but thanks to careful planning and testing, RDG Tools’ transition was seamless. Richard commented on how pleased he was with how smoothly the switch went—no disruption, no complaints from customers, just a smooth continuation of business as usual.
Now, with a solid WordPress eCommerce foundation, RDG Tools are set up for the future, ensuring their loyal customers continue to enjoy the same great experience they always have.
Services Tailored to You
We understand that every business has unique needs.Therefore, we offer a flexible range of services across three main areas: Build, Support, and Grow.
Whether you're a business owner looking to establish an online presence, or a website owner in need of ongoing maintenance and marketing, you can choose the combination of services that best suits your needs.
Build
Our web design and graphic design services help you create a stunning and effective online presence.
Whether you're starting from scratch or looking to redesign your existing site, we ensure your vision comes to life.
Support
We offer reliable web hosting and comprehensive care plans to keep your website running smoothly.
Moreover, our support services ensure that your site remains secure, up-to-date, and performs at its best.
Grow
Our digital marketing services are designed to help your business reach new heights.
For example, from SEO to digital marketing, we have the expertise to boost your online visibility and drive more traffic to your site.
