What to do when a web design project goes wrong

What To Do When A Web Design Project Goes Wrong

Martin Starkie CMS Live Services, Server Side & Web Technical, Web Specialists Blog, Website Design & Development

Is your web design project going wrong?


There are a lot of reasons web design projects can fail. It could be that the web design agency you chose to work with on your project simply didn’t read the brief correctly. Or maybe they just didn’t have the level of skills they claimed to have. Whatever the reason, issues with your new website can have a devastating impact on your business.

In the 15 years CMS Live has been running, we’ve had to step in and fix a lot of failing web design projects. We often work with clients who have fallen victim to poor quality web design professionals. If your web design project goes wrong, what exactly can you do about it? Here, you’ll discover how to spot the signs a web design project is going wrong, as well as what to do if the project does fail.

Red flags to look out for


The good news is that there are quite a few red flags you can watch out for when having a website developed. Identifying these potential issues quickly can help to prevent extensive future repair jobs. So, let’s look at the main red flags to be aware of.

  • The project turns out to be more expensive than initially discussed

    Unless you have changed your mind on the design and technical aspects of the website, the project should never be more expensive than initially discussed with the designer. If you were promised specific features at a set fee, but you’re then told they can’t do it at the cost agreed, it’s a huge red flag.

  • It’s difficult to get a response from the web designer

    Your web designer should always contact you within a reasonable time frame. If you’re struggling to get hold of them, it’s an indicator the project could be in danger of failing.

  • The work completed is vastly different to what you anticipated

    This is one of the most common things that can go wrong. The design, the features and usability of the website can turn out to be entirely unlike what you anticipated. This is a clear sign the developer didn’t read the brief correctly!

How to fix a failed project


If your web design project has gone wrong, the good news is that there are ways to fix it. First and foremost, you should try to work with your existing agency or developer to try and rectify the problem. This is the cheapest and quickest way to get your website running. However, if you’re struggling to reach a resolution, CMS Live can help.

We can help you get out of the technical mess you’ve found yourself in. Whether your site uses a Sellerdeck, WordPress or Magento platform, our team of experts can help. We can detect any technical faults your site may be experiencing, as well as conduct project rescue as and when it is needed.

Need project help?

With over 15 years’ experience, we’ve worked to fix all kinds of technical issues – so it’s highly unlikely you’re experiencing an issue we haven’t come across before.
To see how we can help get your new website up and running in a timely manner contact us today on 01282 618210 or...

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