Insights

Latest Insights by

Gemma Starkie
With a background in web design and SEO dating back to 2005, Gemma is the co-founder of CMS Live, where she helps businesses build, optimise, and grow their online presence. Passionate about all things digital, she combines technical expertise with creative problem-solving to deliver well-designed, high-performing websites. When she’s not fine-tuning SEO strategies or supporting clients, she’s expanding her knowledge in digital marketing to stay ahead of the ever-changing online landscape.
Featured image for “What Ongoing SEO Really Means (And Why Your Website Still Needs It)”
21/11/25

What Ongoing SEO Really Means (And Why Your Website Still Needs It)

This post breaks down one of the biggest questions businesses have about content marketing – how often should you publish new website content? It explains why consistency matters more than volume and how regular updates help search engines, AI tools and real people trust your brand. You’ll learn what “good frequency” actually looks like, how to plan a schedule that won’t overwhelm you, and why even one high-quality post each month can steadily build momentum. If you want clearer visibility, stronger SEO and a content plan you can finally stick to, this guide will point you in the right direction.
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Featured image for “Why Your Business Still Needs a Website (Even If You’re Active on Social Media)”
01/09/25

Why Your Business Still Needs a Website (Even If You’re Active on Social Media)

A strong social media presence is great for visibility, but it can’t replace the stability, credibility and control that a well-built website gives your business. In this post, I explore why your business still needs a website as its home base, even if you’re active on platforms like Facebook and Instagram. You’ll learn how a website protects you from algorithm changes, builds trust with customers, and supports long-term growth through SEO, structure and clear user journeys. I also share practical tips, examples and guidance to help you build a site that works harder than your socials.
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Featured image for “Understanding Marketing Campaign Objectives for Business Growth”
21/08/25

Understanding Marketing Campaign Objectives for Business Growth

This post explains why every business needs clear, well-defined marketing campaign objectives to get measurable results. It breaks down six key campaign types — from brand awareness and website traffic to engagement, lead generation, sales conversions, and customer retention — showing when and how to use each one effectively. Readers learn what outcomes to expect, how to track performance, and why website speed and secure hosting play a crucial role in campaign success. Packed with practical advice, it helps business owners plan smarter, more strategic marketing that drives real growth.
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Featured image for “Choosing a Web Design Partner: How CMS Live Compares to Other Options”
01/08/25

Choosing a Web Design Partner: How CMS Live Compares to Other Options

Choosing the right web design partner can feel overwhelming when you’re faced with freelancers, large agencies, DIY platforms, and bundled hosting providers all promising results. This post explores each option honestly — their strengths, common pitfalls, and what business owners should look out for before committing. Drawing on CMS Live’s experience, it highlights why a personal, long-term partnership delivers better results for growing businesses. You’ll come away with practical insights to help you choose a web design partner who genuinely supports your goals.
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Featured image for “How to protect your website content from AI scraping without hurting your SEO”
01/07/25

How to protect your website content from AI scraping without hurting your SEO

This blog post explains how business owners can protect their website content from being taken by AI tools without permission, while still keeping their site visible in search results. It highlights the growing issue of AI scraping, where content is collected to power AI answers without credit or traffic being sent back to the original website. With Cloudflare’s new protections, websites hosted with CMS Live can block unwanted AI bots, stay in control of who accesses their content, and keep Google and other search engines crawling as normal. The post also shares practical next steps, FAQs, and reassurance that CMS Live clients already have this protection built in.
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Featured image for “Is Your Website Holding You Back? Why Mid-Year Is the Perfect Time for a Design Refresh”
01/07/25

Is Your Website Holding You Back? Why Mid-Year Is the Perfect Time for a Design Refresh

If your website hasn’t had a proper refresh in a few years, it might be quietly holding your business back. This blog post explores why the middle of the year is the perfect time to reassess your website’s design, performance, and content. You’ll learn how to spot common signs that your site is outdated or underperforming, understand the benefits of a mid-year website redesign, and get actionable tips to move forward with clarity. We also share a real-world before-and-after example and a free checklist to help you get started.
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Featured image for “Is Google Still Worth It for Small Businesses in 2025?”
21/06/25

Is Google Still Worth It for Small Businesses in 2025?

Many small business owners are wondering whether it’s still worth investing time and money into Google, especially with AI answers, more ads, and fewer clicks. In this post, Gemma Starkie breaks down what’s changed in search, why organic traffic might be dropping, and what strategies are still worth your attention in 2025. You’ll learn how to refocus your efforts on evergreen content, local SEO, and improving your website’s performance — plus how to reduce your reliance on Google by building a stronger presence elsewhere.
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Featured image for “Website Design Mistakes That Lose Customers (And How to Fix Them)”
01/06/25

Website Design Mistakes That Lose Customers (And How to Fix Them)

If your website isn’t converting visitors into customers, poor design might be the reason. In this post, Gemma Starkie highlights seven common website design mistakes that can quietly cost your business leads — from slow loading speeds and confusing navigation to outdated visuals and missing trust signals. Backed by real-world experience at CMS Live, the post offers practical solutions that are easy to understand and act on. Whether you’re thinking about a full redesign or small improvements, this guide will help you spot what’s holding your website back and how to fix it.
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Featured image for “How Often Should You Publish New Website Content?”
21/05/25

How Often Should You Publish New Website Content?

Keeping your website updated with fresh content is essential if you want to stay visible in search results and build trust with your audience. In this blog post, Gemma Starkie from CMS Live answers the question, how often should you publish new website content, and explains why consistency is more important than quantity. You’ll discover how often is enough, what types of content count (it’s not just blog posts), and how even one update a month can make a real difference. This post includes practical tips for building a sustainable content plan, the benefits of evergreen content, and examples of real client results from small businesses who’ve seen success. Whether you’re starting from scratch or looking to improve what you already have, this post will help you take the next step in keeping your website active and competitive.
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Featured image for “BB Skip Hire Burnley Website Design”
07/05/25

BB Skip Hire Burnley Website Design

Back in 2017, we worked with BB Skip Hire to design their very first website.
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Featured image for “What To Do When Your Web Designer Disappears”
01/05/25

What To Do When Your Web Designer Disappears

If your web designer has disappeared, you’re not alone — and you’re not stuck. This blog post walks you through exactly what to do when you’re left without support, login access, or updates for your website. From understanding why this happens to recognising the risks of an unsupported site, you’ll get clear, practical advice on how to regain control and avoid further damage. We also share how CMS Live has helped other businesses recover from similar situations and outline how we provide the long-term support and reassurance many small businesses are looking for.
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Featured image for “What is a Customer Base, and Effective Ways to Grow It”
21/04/25

What is a Customer Base, and Effective Ways to Grow It

Understanding what a customer base is — and how to grow it — is essential for any business looking to thrive. In this post, we break down the meaning of a customer base and share practical, effective ways to expand it. From refining your brand strategy and improving your website performance, to using SEO and building long-term relationships, we explore the tools and tactics that genuinely work. Whether you’re just starting out or ready to scale, this guide gives you the clarity and confidence to attract the right customers and keep them coming back.
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Featured image for “How to Write the Perfect Website Design Brief”
01/04/25

How to Write the Perfect Website Design Brief

A well-structured website design brief is essential for ensuring your project runs smoothly and meets your business goals. In this post, we break down exactly how to write a website design brief that helps you communicate your vision clearly to your web designer. You’ll learn what key details to include, such as your business background, target audience, website goals, design preferences, and required features. We also cover important factors like SEO, website performance, and ongoing support to help you get the best results. By following these steps, you’ll set the foundation for a successful website that looks great, performs well, and delivers real value for your business.
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Featured image for “8 Common SEO Mistakes to Avoid: A Guide for Business Owners”
21/03/25

8 Common SEO Mistakes to Avoid: A Guide for Business Owners

Avoiding common SEO mistakes can help your website rank higher and attract the right visitors. Many business owners focus too much on traffic rather than conversions, neglect user experience, or expect immediate results from SEO efforts. Technical issues, misinterpreting Google’s guidelines, and making decisions based on flawed data can also impact rankings. This guide outlines eight common SEO pitfalls and how to fix them, ensuring your website is optimised for search engines and designed to convert. Learn how to build a sustainable SEO strategy that delivers long-term success.
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Featured image for “What To Do When A Web Design Project Goes Wrong”
01/03/25

What To Do When A Web Design Project Goes Wrong

A web design project should be an exciting step forward for your business, but what happens when things go wrong? Delays, poor communication, unexpected costs, and an unfinished or underperforming website can leave you feeling frustrated and stuck. The good news? A failed project doesn’t mean starting from scratch. In this post, we cover the key warning signs of a struggling project, what to do if you’re facing issues, and how CMS Live’s web design project rescue service can help get your website back on track.
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Featured image for “Google Maps API Pricing 2025: What Business Owners Need to Know”
21/02/25

Google Maps API Pricing 2025: What Business Owners Need to Know

Google has updated Google Maps API pricing for 2025, introducing increased free usage, automatic volume discounts, and a simplified product structure. These changes help businesses manage costs while still benefiting from interactive maps. This blog post explains how the new pricing works, how it affects business owners, and what steps to take to optimize costs and avoid disruptions. Keeping your website’s Google Maps integration up to date is essential for a smooth user experience. Need help? CMS Live ensures seamless implementation and cost-effective solutions.
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Featured image for “CMS Live: Do I Need a New Website?”
01/02/25

CMS Live: Do I Need a New Website?

Not sure if your website needs a full redesign or just a few tweaks? This post helps business owners decide whether to invest in a brand-new site or improve their existing one. It covers common website issues, such as poor navigation and outdated design, and explains how strategic fixes—like improving mobile usability and SEO—can give a website a new lease of life. If you’re unsure what to do next, CMS Live can help you make the right choice without unnecessary expense.
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Featured image for “How Google’s Mobile-First Indexing Affects Your Website”
21/01/25

How Google’s Mobile-First Indexing Affects Your Website

Google’s mobile-first indexing means your website’s mobile version is the priority for rankings. If it’s slow or poorly optimised, your SEO and customer engagement could suffer. This post explains what mobile-first indexing is, why it matters for your business, and how to optimise your site for better performance, speed, and user experience. Ensuring your website is mobile-friendly isn’t just about SEO—it’s about staying competitive.
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Featured image for “Customer-Focused, High-Performance eCommerce Websites by CMS Live”
01/01/25

Customer-Focused, High-Performance eCommerce Websites by CMS Live

Setting up an eCommerce website for small business is a powerful way to grow sales and reach more customers. This blog post explores how CMS Live designs high-performing, customer-focused online stores that make shopping easy and drive conversions. From clear product listings to seamless checkout and analytics, we ensure your eCommerce website is optimised for success. Whether you’re launching your first online store or improving an existing one, CMS Live provides expert guidance, hosting, and ongoing support to help your business thrive.
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Featured image for “Google Analytics 4: Getting the Basics Right”
21/12/24

Google Analytics 4: Getting the Basics Right

This blog post guides business owners through the essential steps of setting up Google Analytics 4 (GA4) for accurate website tracking. It covers key configurations like Enhanced Measurement, conversion tracking, filtering internal traffic, linking Google Ads, and reviewing reports. By following these steps, businesses can gain valuable insights, improve website performance, and drive better marketing decisions. Need expert help? CMS Live is here to assist!
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